Contact Us

Questions? Email us and we will be happy to help.


1019 Market St
San Francisco, CA


Make, Create, Craft and Build - Mini Maker Faire 2017

Kelly Salance

A sunny day and a giant, fire-breathing robot added to a successful second annual Mini Maker Faire in Madison, Wisconsin! Maker Faire is a family friendly showcase of invention, creativity and resourcefulness, and a celebration of the Maker movement. More than 100 makers participated in Madison’s 2017 Faire earlier this month including some of our own Madison Zendesk team. 

We staffed both an indoor and outdoor booth with partner organizations focusing on children’s STEM education. We worked with Sector67 outside as kids made their very own Fidget Spinners from scratch. After selecting a brass or aluminum base, they picked up the hacksaw and cut a 3” strip of metal, then moved over to the drill to cut out a perfect hole in the center. Finally, they pressed a bearing into the hole and filed off any rough edges!

Inside the main expo hall, we worked at the DANEnet booth teaching kids about circuits by having them successfully wire one to ring a bell, light a bulb, and turn on a fan. We also assisted as they made Brushbots - who knew a toothbrush could so easily become a robot?!

"Make, create, craft, recycle, build, think, play and be inspired by celebrating arts, crafts, engineering, food, music, science and technology." And that is exactly what we did! 

Chocolates for a Cause!

Kelly Salance

We have a human-of-Zendesk-being awesome-nominee. Well, that is not officially an award but Senior Engineer, John Bates, exemplifies this and our core cultural values here at Zendesk in his recent volunteer work. John has worked at Zendesk for over 2 years and in his spare time, he is a chocolatier who creates delicious chocolate products in all flavors and varieties, often bring in samples and even helping to demo the process for this team.

This last month, John took his passion and combined it with philanthropy. In the spirit of Easter, John created dark, milk and white chocolate eggs and assorted bonbons. He sold the delicious treats to employees with all profits going to Curry Senior Center. In one short hour, John raised an amazing $700, which was matched by Zendesk all to be donated to Curry.

With the success of the first sale, John graciously decided to host another chocolate sale. In the spirit of the upcoming Mother’s Day, John decided to have all proceeds go to Compass Family Services. Compass works to help families who are homeless or at-risk of becoming homeless into housing stability, emotional and physical health, and economic self-sufficiency. One thing is for sure, we all do love chocolates here at Zendesk, and John’s sweets quickly sold out raising $500 for Compass which was matched for a total of $1,000 donated to the organization.

John’s chocolates are not only delicious, they also build stronger relationships and make our community a better (and sweeter) place!

April Month of Service Wrap-up

Kelly Salance

This last month, Zendesk employees in our San Francisco office participated in a ‘Month of Service’ where we had teams and individuals our volunteering every weekday of the month helping to make our neighborhood a better place. It was an opportunity to strengthen relationships and work together to improve our neighborhood.

As an office, we completed 35 volunteer shifts throughout the month of April partnering with 13 organizations in our neighborhood. Collectively, we volunteered 730 hours participating in a variety of projects ranging from serving meals to taking seniors our for bicycling rides.

Some of the highlights from the month included:

Our San Francisco Advocacy Team helped serve 1800+ meals at St. Anthony’s lunchtime meal service. As Customer Advocate, Jeremy Reyes, noted, “ It was inspiring to see our advocacy team treat our neighbors with same empathy, respect, and compassion that we show our customers every day.”


We also had teams of all sizes prepare and serve meals at GLIDE for their lunch and dinner dining room shifts. GLIDE serves 2,000 meals per day to our community and as volunteers we assisted with everything from serving food, bussing tables, handing out silverware and being a friendly face as someone sits down to enjoy their meal.

Our Velocity Sales team spent one morning helping out at the weekly art class at The Arc San Francisco. The Arc is a lifelong learning and achievement center for over 700 individuals with developmental disabilities. Working side by side on art projects while getting to chat with the clients was a highlight for this group!

We wrapped up the month with a sunny Sunday in the Tenderloin for Sunday Streets. Sunday Streets is San Francisco’s very own open street program, inspired by the Ciclovía in Bogotá, Colombia, where we transform 1-4 miles of city streets into car-free spaces for community health and connection. Our booth featured bubbles, face-painting, jump ropes and sidewalk chalk art galore. It was a fabulous way to cap off the month!

Our month of service helps us step out of our every day to deepen the connections with organizations and individuals making our community a better place. It allows us to build empathy for our neighbors and see that each person we are serving is are just like us, all while having fun doing it.

If you are interested in volunteering with us, reach out to Kelly Salance - We strongly believe in the power of volunteering with our customers, community partners and neighbors as a way to bring us all together!


Kicking Off April Month of Service

Kelly Salance

It is 'April Month of Service' in our San Francisco office! We have teams and individuals headed out into the neighborhood each weekday this month to do our part in the community.  We will be helping out many different local organizations throughout the month with a total of 33 volunteer shifts. As the first week of April wraps up, we have some great highlights to share:

We had two volunteers out on our regular Tuesday Cycling Without Age ride with Curry Senior Center seniors. This week the group cycled to the Ferry Building where they enjoyed gorgeous views of the waterfront and Treasure Island. 

Another highlight was our Velocity Sales team’s volunteering opportunity with The Arc SF. The Arc is a learning and achievement center for adults with developmental disabilities in San Francisco. The group spent the morning assisting the weekly Art and Life Skills classes with clients of the Arc. Collage-making, painting and hanging out with clients was a special opportunity for the team!

One sales team also helped with the daily lunch shift at GLIDE this week. GLIDE serves approximately 2,000 meals per day to the Tenderloin community and needs up to 85 volunteers a day. Donning hairnets and aprons, the group served food, bussed tables, and handed out silverware while chatting with the lunch guests.

We also had two groups at St. Anthony’s this week. Our New Hires wrapped up their orientation with volunteering in their Free Clothing Program and a group of Zendeskians helped out in the Friday Dining Room Shift helping to serve meals to the clients.

It was a great start of our Month of Service in San Francisco. Check back next week as we continue to highlight some of the different opportunities to give back to our neighborhood!

If you are interested in volunteering for any of these organizations, follow the below links to their volunteer pages: 

Montpellier Office Launch

Kelly Salance

We are thrilled to announce the launch of the Zendesk Neighbor Foundation as part of the official office opening in Montpellier, France. As the team moves into a new office, we took the opportunity to reinforce our commitment to the local communities.

In Montpellier, the centerpiece of our CSR efforts is going to be focused on our Diversity and Inclusion efforts. As part of this, our CEO and the whole Zendesk Executive Team have signed a pledge called #jamaissanselles (#NeverWithoutHer). In signing this pledge, our CEO, Mikkel, has committed to either decline speaking engagements (panels, roundtables, workshops, etc.) when no other women are on the speaking slate, or to require that women be added to the speaking opportunity before committing himself. Rachel Delacour, GM of Explore and the head of our Montpellier office, is pioneering this effort and has said the pledge has had a positive impact for women in the French tech community.

Additionally, we are partnering with La Bulle Bleue, an organization that employs persons living with disabilities. In addition to building employment opportunities for people living with disabilities, the organization also addresses the problem of isolation that adults with disabilities often face when there is not viable programs available to them. Zendesk is committed to using La Bulle Bleue catering for 75% of all Zendesk events.

We are also partnering with FACE Herault, a business association in Montpellier that focuses on social inclusion, primarily in the tech center. The organization drives this inclusion by bridging the technical divides that exist throughout society. Along with this, we will be partnering with Up To, a year-long coding program focusing on underrepresented populations, such as women and individuals from disadvantaged neighborhoods.

With the launch of the Foundation and through these key partnerships, we are committed to granting at least $30,000 USD to local non-profits in Montpellier in 2017. Additionally, we set a goal of providing at least 500 hours of volunteer services by the employees. We are thrilled to expand our work into Montpellier and continue to be a good neighbor!